Contact Us
We’re here to help — whether you have a question about your order, need product guidance, or just want to make sure Ward & Wilde is right for your home.
We read every message and do our best to respond promptly.
📧 Email Us
For all inquiries, please contact us at:
We typically respond within 1 business day (often sooner).
📦 Order & Shipping Questions
If your message is about an existing order, please include:
- Your order number
- The email used at checkout
This helps us assist you as quickly as possible.
🌿 Product Support
Have questions about:
- How to use your cedar jars
- Refreshing cedar aroma
- Storage, longevity, or care
We’re happy to help you get the most out of your Ward & Wilde products.
🤍 Satisfaction Guarantee
If something isn’t right, please reach out.
We stand behind our products and will always work toward a fair solution.
🕊 A Note From Us
Ward & Wilde was created with intention — fewer chemicals, timeless materials, and thoughtful design. If you have feedback or suggestions, we genuinely want to hear them.
Thank you for supporting a small, growing brand.
— Ward & Wilde