Shipping policy

Shipping Policy

At Ward & Wilde, we carefully pack every order to ensure it arrives safely and ready to bring natural care to your wardrobe.

Orders are typically processed within 1–3 business days after purchase.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays or periods of high order volume.

All orders are shipped using USPS Standard Shipping.

Estimated delivery time after shipment is typically 3–7 business days, depending on your location.

Please note that delivery times are estimates and may vary due to weather, carrier delays, or other circumstances outside our control.

Ward & Wilde currently ships within the United States only.

At this time, international shipping is not available.

Once your order has shipped, you will receive a tracking number via email so you can follow your package’s delivery progress.

If you do not receive tracking information within a few days of placing your order, please contact us at:

Please make sure your shipping address is correct when placing your order.

Ward & Wilde is not responsible for packages delivered to an incorrect address provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@wardandwilde.com.

If your package appears lost or significantly delayed, please contact us and we will help investigate the issue with USPS.

While we cannot guarantee delivery times once a package is with the carrier, we will always do our best to help resolve any issues.